What we preach and practice every day
Customer service. Our goal is “Every Customer Leaves Happy.” Our managers create an environment where their team puts the customer first.
Homegrown Management. Waffle House promotes from within. This means everyone in Waffle House restaurant management started as a single-restaurant manager.
Leading From the Front. Managers are in the restaurants
every day working side-by-side with their associates to serve our customers – not in an office. Waffle House has systems in place to aid all management to be successful leaders.
Ownership. As a privately held company we offer a stock
program that allows management and hourly associates to
own shares of the company.