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OPRAH: What Waffle House Can Teach You About Handling Tough Situations

In the aftermath of a major hurricane like Irene or Katrina, or a tornado like the one in Joplin, Missouri, earlier this year, the head of the Federal Emergency Management Agency relies on a few metrics to assess how destructive the storm was, including looking at aerial photographs and studying wind speed. But one of the more unlikely measures is the Waffle House Index.