CORPORATE OPPORTUNITIES

Please remember to only send resumes in response to open positions. Make sure to include which position you are interested in and name of contact person. Mail resumes to:

Waffle House, Inc.
Attn: People Department
5986 Financial Drive
Norcross, GA. 30071

Periodically Area People Director and Human Resource Specialist positions are available throughout the southeast. Click on the links below to see job descriptions.

Area People Director (APD)
Human Resource Specialist (HRS)

Waffle House, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability or any other basis protected by federal, state, or local laws

Area People Director (APD)

Work Environment
The purpose of the Area People Director is to support the Area Vice President in the hiring, training, recruitment, and retention of hourly and management employees. Area People Directors manage Human Resource Specialists. The APD will spend 80% of the time in the field and 20% in the corporate office or their home office. Generally, the APD will work 80% of the time on Monday - Friday and 20% of the time on nights, weekends, and holidays. The APD will report to either an Area Vice President or Senior Vice President depending on market geographic needs with accountability through the VP of People Department.

Major Job Responsibilities & Tasks

Recruitment/Hiring: Develop recruitment programs that promote employment opportunities and diversity at Waffle House. Develop recruitment strategies that achieve required staffing levels. Develop and maintain professional relationships with local schools, colleges and organizations as a source to generate qualified applicants. Screens, interviews and refers qualified applicants. Maintains records on recruitment efforts as required. Training: Manages various training programs for hourly associates, manager trainees and unit managers. Identifies and implements training needs for hourly associates, unit managers, manager trainees. Retention: Develop and implement recognition initiatives to increase the retention of unit managers and hourly associates. Managing: Train, direct, discipline, interview, hire, and develop Human Resources Specialists. Make recommendations to Operations Management on the hiring and disciplining of hourly associates and managers. Case Mgmt: Investigate associate complaints regarding company policies and relate findings to Legal Department. Knowledge Areas, Skills, Abilities, and Personality Characteristics Required

Knowledge Areas:

• Government regulations, laws and company policy on fair and legal treatment of employees
• Customer service, management, training and recruitment
• Food service industry

Skills:

• Recruiting for hourly associates and management positions
• Training, coaching and motivating associates and managers
• Self-management and delegating to others
• Time management, organizing and prioritizing
• Interviewing techniques
• Computer skills, including knowledge of major software programs
• Internet and e-mail service skills

Abilities:

• Good oral and written communications
• Work well with a team
• Decision making and using good judgment
• Travel
• Analytical reasoning, creative problem solving, problem sensitivity
• Work in fast-paced environment

Personality Characteristics:

Integrity, persistence, detail oriented, socially bold, proactive, tolerant, dependable, stress tolerant, discipline, persuasive, friendly, strategic/divergent, high motivation/self reliant, individual performer able to comfortably function within a team.

Physical Job Requirements

Working long hours, sitting, standing, walking, talking, hearing, occasionally lifting

Education

Minimum 4 year College Degree

Experience

Recruiting/Outside Sales

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Human Resource Specialist (HRS)

Work Environment
The Human Resource Specialist is primarily responsible for identifying community resources for applicant referrals and recruiting qualified applicants for unit operations.  In addition the HRS will function as a direct marketing representative for their assigned Division.

Major Job Responsibilities & Tasks

The Human Resource Specialist is responsible for developing and implementing a community-based recruitment and Associate retention program.  The HRS s expected to identify, develop and promote relationships within the community for the purpose of recruiting the largest possible pool of applicant referrals for vacant positions in unit operations. 

Duties include:
(1)        Identifying potential community based sources for applicant referrals
(2)        Networking with various community referral sources
(3)        Developing recruitment programs that promote opportunities at Waffle House
(4)        Screening potential job applicants for vacant positions;
(5)       Conduct new hire orientation and 2 1/2 day basic training session;
(6)        Help in developing programs designed to retain newly hired unit Associates
(7)        Other administrative duties

Skills:

This position requires strong written and verbal communication skills in order to communicate effectively with applicants and community-based applicant referral sources. The HRS should be familiar with Waffle House Operations, including the general job requirements for hourly positions in unit operations. Moderate travel with occasional overnight travel required.

Due to the nature of the our business being open 24 hours a day, seven days a week, the workforce in unit operations is highly transient.  As a result, the HRS can expect that each unit of the Division will have ongoing, consistent staffing requirements.  The HRS will be expected to continually develop new sources of applicant referrals to ensure that unit staffing needs can be satisfied on an ongoing basis.

Personality Characteristics:

Integrity, persistence, detail oriented, socially bold, proactive, tolerant, dependable, stress tolerant, discipline, persuasive, friendly, strategic/divergent, high motivation/self reliant, individual performer able to comfortably function within a team.

Physical Job Requirements

Working long hours, sitting, standing, walking, talking, hearing, occasionally lifting

Experience

Prior recruiting/sales experience preferred.

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